The AIto answer
All your WhatsApp, Instagram, Messenger and website messages in one inbox. AI agents that answer with your business information, sell from your catalog and book appointments. When a person is needed, the conversation passes to your team. And you can test it all before your customers see it.
Built by the team behind Treble, a Meta BSP since 2019
All the channels your customers use.
One inbox for your team.
Connect the official APIs in minutes, without a technical team. Every conversation arrives in the same inbox, handled by the same AI and the same people.
WhatsApp Business
Official API on your current number. Voice calls, template campaigns, product cards and catalogs. The AI replies in seconds, 24/7.
Instant replies to DMs. Comments become conversations: when someone comments on a post, the AI can answer them by DM automatically.
Facebook Messenger
The same AI and the same inbox on your Facebook Page, so nobody waits, even outside business hours.
Web chat
A chat widget for your website that answers in your tone, sends and receives files, and asks for the visitor's email when it makes sense.
Answer every message.
Close more sales.
Sells, not just chats
The AI qualifies the lead, recommends products from your catalog, sends the product card and can take the order, using your prices, your promotions and your rules. Complex negotiations go to a person on your team.
Answers with your business information
It replies using your knowledge base, your catalog and your policies, and shows the source of each answer. If it doesn't have the information, it says so and passes the conversation to your team. It doesn't make things up.
Books, reminds and confirms appointments
It offers real slots from your Google or Outlook calendar, books the appointment and sends reminders so people show up. Nobody has to copy data by hand.
Test it before your customers use it
Try each agent in the playground, run evaluations on real conversations, and correct an answer once so the mistake doesn't repeat. Every reply shows what the AI decided and why.
One agent
for each job.
Create the agents your business needs. Ciarem routes each message to the right agent and keeps the conversation consistent. All of them answer in your tone and know when to hand off to a person.
Qualifier
Asks the key questions (budget, timing, need) and tags the lead before anyone on your team spends time on it.
Sales
Explains products, compares options, sends the product card and takes the order.
FAQ
Answers the most common questions from your knowledge base, with sources.
Scheduling
Offers slots, books, confirms attendance and sends reminders.
Support
Guides customers step by step, detects problems or a frustrated customer and escalates to your team.
Billing
Explains charges, requests receipts and passes anything sensitive to a person.
Your team takes over when needed
Transfer rules define when the AI hands the conversation to a person (a negotiation, a frustrated customer, a topic you'd rather handle yourself) and to whom: a team, a specific person or a queue. Your agent picks up with the full history and can return it to the AI when done.
Three steps.
Up and running this week.
Everything your team needs,
in the same inbox.
Ciarem is the inbox your team works from every day. The AI is one more member of the team, not a separate system.
Shared inbox
All channels and all conversations in one queue. Notes, tags, resolve, reassign, and the AI's replies in the same thread.
Assignment rules
Route conversations by channel, tag, funnel stage or workload to the right team or person, automatically.
Contacts & CRM
One profile per customer with custom fields, funnel stage and full history, updated by your team and by the AI.
Campaigns
Send approved WhatsApp templates to segments of contacts. The AI handles the replies.
WhatsApp calls
Make and receive voice calls on your WhatsApp number from the inbox, with a summary saved in the conversation.
Metrics
Response times, volume per channel, AI vs. human resolution and performance per agent.
The Ciarem app for iOS and Android is coming soon.
Built for
your type of business.
From “do you have availability?” to a confirmed appointment
Appointments booked in your calendar, reminders the day before and a waitlist for cancellations. Medical questions go to your staff.
Customer
Hi! Do you have anything for a cleaning this week?
Yes 😊 I have Thursday at 10:00 or Friday at 15:30 with Dr. Rojas. Which works for you?
Thursday, please
Booked ✅ Thursday 10:00, teeth cleaning. I'll send you a reminder the day before.
Simple prices
and transparent
Try it 14 days, no commitment. No credit card. No hidden fees.
Solo
For small businesses
- 3,600 messages per month
- 1 user (+$15 USD per extra user)
- 1 catalog — products, services, properties… (+$10 USD per extra catalog)
- Connect your current WhatsApp Business without losing your number
- Handle WhatsApp, Instagram, and your website from one place
- An AI agent that answers, qualifies, and books on its own
- Over the limit: $0.010 USD per extra message.
Growth
For growing businesses
- 18,000 messages per month
- 3 users (+$15 USD per extra user)
- 2 catalogs — products, services, properties… (+$10 USD per extra catalog)
- 1 WhatsApp Business API line
- Handle WhatsApp, Instagram, and your website from one place
- An AI agent that answers, qualifies, and books on its own
- Connect with HubSpot, Google Sheets, and Zapier
- Over the limit: $0.007 USD per extra message.
Scale
For large-scale operations
- 36,000 messages per month
- 8 users (+$15 USD per extra user)
- 3 catalogs — products, services, properties… (+$10 USD per extra catalog)
- 1 WhatsApp Business API line
- Handle WhatsApp, Instagram, and your website from one place
- An AI agent that answers, qualifies, and books on its own
- Connect with HubSpot, Salesforce, Google Sheets, Zapier, and more
- Email support + a monthly session with an AI advisor
- Over the limit: $0.004 USD per extra message.
WhatsApp cost. Passed through at the exact price Meta charges, with no markup, and added to the plan's monthly price.
Prices in USD.
Questions people ask before signing up
Yes. Ciarem is a Meta Business Partner and connects through the official WhatsApp Business Platform, Instagram Messaging and Messenger APIs. You keep your number, and Meta's per-conversation cost is passed through with no markup.
Yes. During setup you migrate your existing WhatsApp Business number to the API without losing it. If you prefer, you can start with a new number.
It says it doesn't have that information and hands the conversation to your team, instead of making up an answer. Your transfer rules define when and to whom it hands over.
Any time. A person can pick up from the inbox with the whole history, and hand back to the AI when they're done. Assignment rules route to the right team or person automatically.
You test each agent in the playground, run evaluations against real conversations and review every decision the AI made. Correct an answer once and it learns; you can watch the results in the evaluation center.
No. Connecting channels is a guided flow that takes minutes, and the onboarding wizard builds your first agents from a few answers about your business.
Whatever language your customers write in. The dashboard is available in Spanish, English and Portuguese.
Ready to stop losing leads?
Try Ciarem free for 14 days. Connect WhatsApp, Instagram, Messenger and your website in minutes, and test the AI before your customers use it. If it's not for you, you pay nothing.
No credit card. Cancel anytime.